Absence reason: how does it work?

This feature allows you to ask your members for the reason of their absence from an event and to identify excused absences.

For coaches

How do I enable the withdrawal reason?

When creating or editing an event, you can enable the “Request a reason” option.

When this option is enabled:

• A reason is required if a member selects Absent.

• A reason is required if a member changes their status from Present → Absent.

• No reason is required if the default status is Not registered (unless the member registers and then withdraws).

How can I modify this configuration?

Before the event date

You can enable or disable the “Request a reason” option and choose whether to enable or disable “Receive a notification.”

If you disable the reason request:

• Reasons already provided will be hidden from the match sheet.

• They will remain stored in the system.

If you disable notifications:

• Coaches will no longer receive notifications when a member withdraws.
  Please note that this option is enabled by default.

If you re-enable an option:

• It will apply only to new withdrawals and absences.

After the event date:

• These settings can no longer be modified.

Where can I see the reasons?

Before the event

Go to the Attendance section of the event page.
The reason appears next to members marked as Absent.

After the event

Members who provided a reason appear as Excused absentees.

Changing a member’s attendance status

You can modify a member’s attendance status even if they have provided a reason.

In this case:

• The reason will no longer be displayed on the match sheet.

• The unavailability remains saved in the member’s profile.

For members

When do I need to provide a reason?

A reason is required if:

• You select Absent

• You change your status from Present → Absent

How do I provide my reason?

A pop-up window opens automatically.

You will need to:

Select a reason:

• Vacation

• Sick

• Injury

• Other

Add details:

• Minimum 10 characters

• Maximum 200 characters

You can also check “Indicate a multi-day unavailability” to record a period of absence.

Can I change my choice?

You can modify your attendance status before the event starts.

A one-time reason can only be edited before the event.
If you indicated an unavailability period, it remains saved in your profile.

Who can see my reason?

• Coaches can see your reason.

• Other team members cannot see it.

• You can view your own absence/withdrawal reasons in the absentees list.