When a new message is created in a forum (match, training, tournament, or other), all players called to the event are not notified in the same way.
Simply because they do not have the same interest in receiving information.
Here are the different notifications scenarios when writing a new forum message:
The players who answered YES to the call-up :
- Can view the message in the forum, on the site and on the Android or iPhone app
- Receive an instant notification on the app
- Receive a notification email of new forum message 15 minutes after the creation of the message only if they did not check the message on the site and / or on the app in between *
Players who have not yet responded to the call-up :
- Can view the message in the forum, on the site and on the Android or iPhone app
- Don't receive instant notification on the app
- Don't receive notification email from new forum message (even after the 15-minute delay after the message is written)
Players who answered NO to the call-up :
- Can view the message in the forum, on the site and on the Android or iPhone app
- Don't receive instant notification on the app
- Don't receive notification email from new forum message (even after the 15-minute delay after the message is written)
Players who did not answer (or answered NO) but wrote a message in the forum:
- Can view the message in the forum, on the site and on the Android or iPhone app
- Receive an instant notification on the app
- Receive a new forum message notification email, 15 minutes after the message was created, only if they did not see the message on the site and / or the app in between
The coach who created the event :
- Can view the message in the forum, on the site and on the Android or iPhone app
- Receives an instant notification on the app
- Receives a new forum message notification email, 15 minutes after the creation of the message, only if they did not check the message on the site and / or the app in between
The coaches who did not create the event:
- Can view the message in the forum, on the site and on the Android or iPhone app
- Receive an instant notification on the app
- Receive a new forum message notification email, 15 minutes after the message was created, only if they did not see the message on the site and / or the app in between
TIP:
As a coach, to ensure that all players called to an event receive your message, send them a "COACH MESSAGE" (see how to send a "message to the coach").
* Our email system is intelligent :-) It is able to identify when you have viewed the message in the forum on the site and / or on the app. We do not send you email notifications in this case, to avoid duplication.
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