Parent/child management – SportEasy

Parent/child management is an essential feature of SportEasy for youth teams. It allows the association of:

several accounts of parents (and in-laws for example) to a child profile
several child profiles (two brothers for example) to the same parent account.

Discover our additional explanations, if :

You are a parent of a child who is a member of a team
You are a coach/administrator of a team of young children
You are a coach/team leader AND your child is a member of the team

As a bonus, here is the basic error to absolutely avoid:

Do not mix up "player's email" and "parent's email"

You are the parent of a child who is a member of a team

The first reflex to have is always the same: join your child's team, as a parent.

You may then find yourself in one of these situations:

Several parents who want to manage the same child in a team
A parent who wants to manage several children in the same team
A parent who wants to manage several children in different teams

Several parents who want to manage the same child on a team

As you can see in the article teaching you how to join your child's team, as a parent, it is possible to add several parents to the profile of the same child in a team.

Each parent can log in with their personal account (composed of their personal email address and password) to the profile of the child in the team, without the intervention of the other parent.

This feature is particularly useful in the case of separated or divorced parents, who can thus follow the child's sports practice without any obligation to communicate with each other.

This way, each parent can:

receive the invitations of the child to events on his/her phone/by email
respond to the child's invitations to events
add a period of unavailability of the child due to injury, vacations, etc.
send a message to the coach (or other team members/parents)

A parent who wants to manage several children in the same team

As a parent, you can easily manage the profiles of several children in the same team.

All you have to do is to be added as a parent on each child profile. If you have two children in the same team, then you have joined this team twice as a parent. But each time for a different child. And you will appear on each child's profile as a parent.

WARNING: To use the example above, when you are browsing SportEasy from Sylvain's profile, you cannot answer the invitations to events in Edgar's name.

You will have to change the child's profile your are navigating on, to respond to invitations on their behalf. To do this :

On the website: click on My teams (top right of the screen) then choose the child's profile.
On the mobile app: click on the team logo (top left of the screen) then choose the child's profile.

A parent who wants to manage several children in different teams

As a parent, you can easily manage the profiles of several children in different teams.

For example: Your daughter Mary is a member of the Rugby Club U10 team, while your son Jack is a member of the Soccer Club U15 team.

All you have to do is to have been added as a parent on each child profile, in each team. You will appear on each child's profile, as a parent, in each team.

You will have to navigate through each team, to answer the invitations of the child in the associated team.

On the website: click on My Teams (top right of the screen) then choose the team/child you are interested in.
On the mobile app: click on the team logo (top left of the screen) and choose the team/child you are interested in.

You are a coach/administrator of a team of young children

The most important thing in your situation is to invite parents to join their child's team.

You can also read the rest of this article to understand how parents will be able to manage their child's account.

But overall, parents will be able to :

respond to invitations to events on behalf of the child
send you a message if they have any questions
specify the unavailability of the child due to injury, vacations, etc.

As soon as a parent contacts you via SportEasy, his/her message will be perfectly contextualized and you will know who this person is. For example, you will receive a notification like: "Paul (Mary's father) sent you a message ...".

You are a coach/team leader AND your child is a member of the team.

In this situation you must have several profiles in the team:

a profile for you, which is associated with the role of coach/administrator of the team
a profile for each child member of the team, on which you are listed as a parent

WARNING: To use the example above, when you navigate on SportEasy from your profile as Sandrine (coach), you cannot answer the summons on behalf of your two sons who are members of the team.

You will have to switch to each child's profile to answer the invitations to events on their behalf. To do so, you must :

From the website: click on My teams (top right of the screen) then choose the child's profile.
From the mobile app: click on the team logo (top left of the screen) then choose the child's profile.

Do not mix up "player's email" and "parent's email"

It is possible that you may have made a major mistake when you first started using SportEasy by setting your "parent email" address as the "player email" (your child) address.

Here's how to fix it:

from the site, using a computer 💻
from the mobile app (iOS or Android) 📱

Website 💻

Your parent's email appears under your child's name in the "Identity" tab of their profile.

This must be corrected immediately, otherwise you may find yourself blocked from using SportEasy.

Here's what you need to do to correct this error:

copy the parent's email address from the "Identity" tab of your child's profile
go to the "Parents" tab, then click on "Add a parent".
paste the email address in the dedicated field, then save it.

You are now listed as a parent on your child's profile. And your email address no longer appears under their name in the "Identity" tab.

All you have to do now is add other parents to the child's profile, if necessary.

Mobile App (iOS or Android) 📱

Your parent's email appears under your child's name in the "Profile" tab.

This must be corrected immediately, otherwise you may get stuck using SportEasy.